COMPANY OVERVIEW
Better Homes and Gardens® Real Estate Brisbane is a trusted real estate agency located in the heart of brisbane cbd, australia. as part of the globally recognized better homes and gardens real estate network, the brisbane office brings a fresh and lifestyle-oriented approach to property sales, rentals, and management.
THE OBJECTIVE
BHGRE Brisbane wanted to strengthen their presence across key Brisbane suburbs and reverse the declining engagement on their Google Business Profile. The primary goal was to ensure the profile appeared more frequently for local real estate searches and attracted high-intent prospects consistently.
To achieve this, the objectives were:
- Restore declining profile engagement
- Improve visibility in target suburbs
- Rank higher for high-intent real estate keywords
- Increase inbound inquiries through Google Business Profile visibility
Your Brand Deserves to Rank Higher
Let’s Fix What’s Limiting Your Visibility.
THE CHALLENGE
Despite being a reputable brand, the Google Business Profile was underperforming, showing a steady drop in user interactions month over month. The client was losing visibility in key suburbs, and the profile was not appearing for many relevant search terms.
Upon conducting a deep audit, we discovered the core issue:
- No primary business category was selected
- Profile fields were incomplete
- Visibility signals were weak
- GMB posts were inconsistent
THE SOLUTION
To fix the visibility drop and regain local search strength, we implemented a complete Google Business Profile optimization strategy. The primary focus was to correct the missing category and enhance every aspect of the GBP setup.
Key actions included:
- Adding the correct primary business category
- Updating services, attributes, and business description
- Improving NAP consistency across local directories
- Uploading fresh, high-quality images and assets
- Publishing regular local posts to boost activity
- Conducting a complete GBP technical audit
THE RESULT
After full optimization, the profile began regaining visibility across the targeted suburbs. Strategic Google Business Profile Optimization led to a 66% Increase in Views and a 119% Growth in Search Impressions over two months. Fixing the missing business category and fully optimizing the profile resulted in stronger visibility, better rankings, and higher engagement across key real estate search terms.
3,108 total views from Apr–May 2025
75% of views came via Google Search on mobile devices
Profile appeared in 1,518 search results
BEFORE & AFTER PERFORMANCE INSIGHTS
Before:
After:
Before:
After:
✔ Do’s
- Always assign the correct primary business category
- Keep NAP and services accurately updated
- Upload new photos continuously for trust signals
- Run periodic GBP audits to maintain performance
✘ Don’ts
- Don’t assume your GBP is fully optimized
- Don’t ignore declining insights or engagement
- Don’t leave any important GBP field incomplete
- Don’t use broad, irrelevant categories
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