Privacy Policy

Effective Date: 01 January 2025
Last Updated: 13 December 2025

Ingenious Netsoft Private Limited (“Ingenious Netsoft”, “we”, “us”, or “our”) is committed to protecting the privacy and security of personal data collected from users, clients, and visitors (“you”, “your”).

This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you visit https://ingeniousnetsoft.com (the “Website”) or engage our services. It applies to all personal data processed by Ingenious Netsoft in the course of its business operations.

This Privacy Policy should be read together with our:

1. Information We Collect

We may collect and process the following categories of personal data:

1.1 Personal & Contact Information

  • Name
  • Email address
  • Phone number

1.2 Business & Project Information

  • Company name
  • Job title or role
  • Project requirements and communications

1.3 Billing & Financial Information

  • Business address
  • Invoice details
  • GST or tax-related information

Note: We do not store credit/debit card details. Payments are processed securely through third-party payment gateways.

1.4 Account & Access Information

  • Login credentials for client portals or project tools (where applicable)

1.5 Content & Files

  • Files, documents, credentials, or content shared by clients for project execution

1.6 Marketing Preferences

  • Newsletter subscriptions
  • Campaign consent and communication preferences

1.7 Technical & Usage Information

  • IP address
  • Device and browser information
  • Usage data collected via cookies and analytics tools

2. How We Collect Personal Data

We collect personal data through:

  • Direct interactions (forms, emails, calls, proposals, contracts)
  • Automated technologies (cookies, analytics, tracking tools)
  • Third-party services used for analytics, payments, communication, and project management

Further details on cookies and tracking are provided in our Cookie Policy.

3. Purpose of Processing

We process personal data for the following purposes:

  • Providing and delivering IT and digital services
  • Managing projects, retainers, and dedicated resources
  • Communicating with clients and prospects
  • Issuing invoices and processing payments
  • Improving Website performance and user experience
  • Conducting analytics and internal reporting
  • Sending marketing communications (with consent)
  • Complying with legal, regulatory, and contractual obligations

4. Legal Basis for Processing (Where Applicable)

Where required under applicable data protection laws (including GDPR), we rely on one or more of the following legal bases:

  • Performance of a contract
  • Consent (for marketing and non-essential cookies)
  • Legal obligations
  • Legitimate business interests, balanced against your rights

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance Website functionality, analyze usage, and support marketing activities.

For detailed information about cookies, categories, consent, and management, please refer to our Cookie Policy.

6. Data Sharing & Disclosure

We may share personal data with:

  • Analytics providers (e.g., Google Analytics, Google Search Console)
  • Payment gateways (e.g., Razorpay)
  • Cloud hosting and infrastructure providers
  • Email and communication service providers
  • Project management and collaboration tools
  • Legal, regulatory, or government authorities where required

We do not sell personal data.

7. Third-Party Services & Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. Users should review their privacy policies independently.

8. International Data Transfers

As a global IT services provider, personal data may be transferred to and processed in countries outside India, including jurisdictions that may not provide the same level of data protection.

Such transfers are protected through:

  • Contractual safeguards
  • Standard security practices
  • Compliance commitments of our service providers

9. Data Retention

We retain personal data only for as long as necessary, based on:

  • The purpose for which the data was collected
  • Contractual requirements
  • Legal and regulatory obligations

Retention periods vary depending on the nature of the data.

10. Data Security

We implement reasonable technical and organizational measures to protect personal data, including:

  • Secure servers and encrypted storage (where applicable)
  • Restricted access to authorized personnel
  • Regular system monitoring and updates

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

11. Children’s Privacy

Our Website and services are not directed at children under 18. We do not knowingly collect personal data from children. If such data is identified, it will be deleted promptly.

12. Your Rights (GDPR & Global Rights)

Where applicable, you have the right to:

  • Access your personal data
  • Request correction or rectification
  • Request erasure (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Request data portability
  • Lodge a complaint with a supervisory authority

These rights apply where required by applicable law, including GDPR.

13. Data Controller & Processor Roles

  • Ingenious Netsoft acts as a Data Controller for Website visitors, leads, and marketing activities
  • Ingenious Netsoft may act as a Data Processor when handling personal data on behalf of clients under service agreements

Processor obligations apply only where expressly agreed in writing.

14. Marketing Communications

We send marketing communications only with your consent.
You may opt out or unsubscribe at any time using the link provided in our communications or by contacting us.

15. Data Subject Requests

Requests relating to personal data, privacy rights, or this Privacy Policy may be submitted to:

📧 [email protected]

We will respond within a reasonable timeframe, in accordance with applicable laws.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Website or services constitutes acceptance of the updated policy.

17. Contact Information

Ingenious Netsoft Private Limited

Registered Address:
D-151, Ground Floor, Industrial Area, Phase-8, Mohali, Punjab – 160071, India

Email: [email protected]